FAQ

• Can I get in to see him before the closing date if I don't already have an appointment?

  Due to the anticipated high call volume, please utilize your Spruce account to request an appointment and we will do our very best to accommodate all requests.

• What are some ways I can find a new provider?

1. Look on the back of your insurance card and call member services to see if they have a list of functional or integrative medicine physicians. 
2. Go to the Institute for Functional Medicine website (www.ifm.org) and click on their FIND A PRACTITIONER link.
3. Go to the AIHM (Academy of Integrative Health & Medicine) website (www.aihm.org) and click on their FIND A PROVIDER link.
4. Call Mass General Brigham for their list of Integrated Care Providers (781-528-0583)

• What do I do about prescription refills?

  We are asking that all refill requests be sent to us on or before July 11th so we can process them and you will not be left without your medications.

• Can I still order supplements?

  Yes. The supplement store will remain open for the time being and you can order your supplements as you always have, by going to our web site northeastfunctionalmedicine.com

• How can I obtain my records?

  Please reach out to us via Spruce or by emailing us at info@mynefm.com. Upon receipt of the request, we will send you a records release request via DocuSign [electronic signature] which you can send back to us. Once we receive the signed release, we will email or fax the records to you/ your new provider NEFM Record Release Form 

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• What's the best way for me to reach Northeast Functional Medicine?

  We would love to hear from you and are excited that you are taking an interest in improving your health and well being! There are two ways you can reach us.

  First, click on the 'Contact Us' button on the homepage.

  Second, call our office at 781-222-8100 during normal business hours (Monday -Thursday, 8:30 - 5). Our goal is to try to respond back to you in less than one business day.

   

• Can you tell me more about the Northeast Functional Medicine practice?

  There is so much we can tell you about our practice that can’t really fit here. Please visit our homepage where you can explore several items there including about Dr. Bingham, our practice philosophy, and more about what functional medicine is.

   

• Can you be my Primary Care Provider (PCP)?

  Unfortunately, no. Northeast Functional Medicine is not a primary care practice. We work with your primary care provider and can communicate with them about your care.

   

• Do you accept insurance?

  No, we do not accept insurance. However, many of the diagnostic labs and kits that we use may be covered, and we do our best to reduce the financial burden on our patients by only doing testing when absolutely necessary.  

  People with PPO plans can submit claims to their insurance for out-of-network reimbursement. Just ask us for an itemized receipt after your visit for this purpose.

   

• What forms of payment do you accept?

  We accept most major credit cards as well as checks. We can process Apple and Google pay as well.

   

• What are your fees?

  New Patient visits are one (1) hour-long consultations and the fee for this initial appointment is $600. We take a $50 deposit when you book your appointment, so the remaining $550 is due on the day of.

  Follow-up appointments can be via Telemedicine or In Person in our office. There are three durations of appointment "blocks". A 15-minute block is $165, a 30-minute block is $275 and a 45-minute block is $325

  All appointments will include a treatment plan at the end of the visit.

  Please note: If your appointment runs over the allotted time, Dr. Bingham will use his discretion as to what the final charge for your appointment will be. Payment for appointments is due at the time of service.

   

• What is your cancellation policy?

  For a new patient we require 2 Business Days notice for canceling your appointment, due to the extended nature of the initial consult. For example, if your consult is on Monday at 9:30 AM, please call us anytime before Thursday of the prior week at 9:30 AM. Any changes or cancellations made inside of this window will result in the forfeit of your deposit.

  If you are a returning patient we ask that you inform us as soon as you know you need to cancel or change your follow up appointment and at least 1 Business Day in advance. For example, if your appointment is on Monday at 9:30 AM, please call us anytime before Friday of the prior week at 9:30 AM. Any changes or cancellations made within 24 hours are subject to a cancellation fee of $100.

   

• Do I need to be aware of any other costs associated with my first visit? 

  Yes, there may be some additional costs related to work done outside of Northeast Functional Medicine. 

  Those costs may include:

  Lab Drawing Fees – Many of the labs charge a lab drawing fee (regardless of your insurance status). Usually this fee is about $25 if done at the lab or a designated office location. If for any reason, you would need the lab technician to come to your home, additional fees may apply.

  Kit Fees – Lab kits are specialty lab orders geared toward identifying a potential cause for a presenting condition. On your first visit to the office, Dr. Bingham discusses in detail any kits he may want to consider ordering and also discusses any fees related to these kits at that time.

  Supplements – In some cases at the conclusion of the visit, Dr. Bingham may recommend certain supplements that could improve a symptom or condition. The purchase of these supplements are recommendations only and where they are purchased is also completely up to you.

  Allergy Treatments – (These will be discussed with you in advance) – A recommended treatment might be allergy treatments to desensitize you from a particular allergy. Since each patient is different and options are discussed at the visit, it is difficult to determine the cost of allergy treatments. Sublingual drops are taken under the tongue daily and cost about $150-175 for a 3 month supply. LDA (low dose antigen) is another option and is an injection given every two months and costs $250.